Services | IDC AI Unit

Services

AI services for Company

We build AI intelligence into your business layer by layer — not as a collection of tools, but as a continuous path: understand, observe, relieve. Four services that build on each other, one point of contact.

The overview

Four services — each solves a different problem

Most AI projects don't fail because of the technology, but because of the order: a tool is bought before the problem has been measured. We turn that around. Each of our services stands on its own and brings noticeable relief — none has to be booked right away. Pick the point where the pressure is greatest for you right now.

The four services are designed for mid-sized companies with around 20 to 200 employees — big enough that recurring work is worth looking at, small enough that decisions stay short and pragmatic. You don't have to climb the whole staircase at once: many start with the audit or a single agent and only build further once the first step has proven itself.

Orientation

Which service fits when?

You don't need to know the order by heart. Simply find the starting point that comes closest to yours — it points to the right service.

“We don't know where to start.”
“One particular workflow eats up hours every week.”
“Individual people are drowning in their inbox and appointments.”
“Several agents are running, but each on its own.”

The common thread

How we build up

Getting from the first analysis to your own AI operating system is not a leap but a staircase. Each step stands on its own — and yet one leads to the next as soon as you want more. It starts with the free initial consultation and ends with ongoing support; in between, the intelligence grows into your business layer by layer, at a pace that suits you.

Initial consultation free AI Audit AI agents Helix pers. assistant AI operating system Ongoing support
Six steps — each can be booked separately, no obligation to take the next

Start and support

Two steps without their own page

Two building blocks frame the entire path: the point where everything begins, and the hands that stay on it afterwards.

Workshop with the team of a trades business
Initial consultation

Free and without obligation. We clarify what you need, what is realistic and in what scope a next step makes sense — no sales pressure, no commitment. Afterwards you know whether and how to proceed.

Result: Clarity on needs and scope.

Technician and apprentice working together on a PC
Ongoing support

Once agents are running, we stay on it: maintenance, support, further development and new agents on request. AI is not a project with an end date, but something that grows with your business — that is exactly what we are there for.

Result: Systems stay up to date and grow with you.

Frequently asked questions

In brief

What company size is this designed for?

For mid-sized companies with around 20 to 200 employees. Big enough that recurring work is worth looking at — small enough that decisions stay short. Size mainly determines how many agents and layers make sense, not whether the approach pays off at all.

Do we have to book all four services?

No. Each service stands on its own, none has to be booked right away. You don't have to climb the staircase all at once: many start with the audit or a single agent and only then build further. Each step is useful on its own — even if nothing else follows.

Which service suits our situation?

That depends on where things are currently stuck. If you don't know where to start, begin with the AI Audit. If one particular workflow eats up hours every week, that's a case for an AI agent. If individual people are drowning in their inbox and appointments, Helix, the personal AI assistant, helps. If several agents are running side by side, the AI operating system is the next step.

What happens once the agents are running?

We stay on it. Maintenance, support, further development and new agents on request are part of ongoing support. AI is not a project with an end date, but something that grows with your business — the systems stay up to date instead of standing still after six months. When a new workflow is added, it connects to what is already running.

Why do AI projects fail so often?

Usually not because of the technology, but because of the order. Anyone who starts in the middle of the staircase — say, with assistants for everyone before it is clear where time is really being lost — is building on assumptions. That's why the audit comes first with us: look first, then build. And the entry point is deliberately kept small.

We answer more questions on our FAQ page.

Not sure where to start?

That's perfectly normal.

That is exactly why the AI Audit exists: the no-obligation first step that shows which service makes sense for your business in the first place.