IDC AI Unit | AI agency for SMEs in Austria

// IDC AI Unit · AI unit of IDC EDV

IDC AI UNIT

Your AI agents work while you sleep.

We build AI into your company layer by layer — understand, observe, automate. One point of contact from an Austrian IT company, GDPR-first, who tells you honestly what works.

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You sleep.
Your AI agents don't.

While you lock up for the day, your agents keep going — answering enquiries, preparing quotes, working through recurring processes. At night. At the weekend. Without a break, but always by your rules.

Around
the clock
Your agents keep working long after your business has closed.
One point of con­tact
A partner who doesn't just plan AI, but builds it and stays with you.
GDPR
first
EU hosting on our own infrastructure. Your data stays in your company.
We use it
ourselves
We use the same AI agents we recommend, every day.
AI AGENTS THAT WORK·GDPR-FIRST· MADE IN AUSTRIA·AI UNIT OF IDC EDV· AI AGENTS THAT WORK·GDPR-FIRST· MADE IN AUSTRIA·AI UNIT OF IDC EDV·

Good morning.
Much is already done.

Office in the late afternoon, an employee heading home

// Services

Four building blocks. One system.

Not a patchwork of ten tools, but one continuous path — from the first AI Audit to a running AI operating system. A partner who doesn't just plan it, but builds it and doesn't leave you on your own afterwards.

We deliberately start small: one process, one agent. From there we build at your pace — you see every agent working in the background before it runs on its own. An overview of all services is available on our services page.

// Why IDC

IT experience meets hands-on AI practice.

Technician and apprentice working together on a PC
Growing since 1997 — the AI unit is built on this foundation.

IDC AI Unit is the AI unit of IDC EDV Handels- u. Dienstleistungs- Ges.m.b.H. — an Austrian IT company. We have been looking after real IT environments for years and use the same AI agents we recommend ourselves, every day.

For us, data protection is the starting point, not a footnote: EU hosting on our own infrastructure, no third-party trackers on this website, your data stays in your company. An AI Audit always takes place with management — only then are the results supported and actually implemented. Find out who we are on about us.

// From an established IT company

No startup experiment.

1997
founded
ISO 9001
certified since 1999
10.000+
customers served
2
locations

Frequently asked questions

In brief

What does IDC AI Unit do?

We build AI agents for Austrian businesses — as the AI unit of IDC EDV, an IT company from Imst. Four building blocks build on one another: the AI Audit as a stock-take, AI agents for individual processes, Helix as a personal assistant for individual people and, as the next stage, an AI operating system. Not a patchwork of ten tools, but one continuous path with one point of contact.

We don't do anything with AI yet — where do we start?

With a single process. We deliberately start small: one process, one agent — not the whole company at once. The AI Audit shows which process pays off first; it is the usual first step, but not a requirement. If you already know where the bottleneck is, you can start directly with an agent.

Do the agents really run at night and at weekends too?

Yes. An agent isn't tied to office hours — it keeps working long after your business has closed, at night and at weekends. But always by your rules: you decide what it may do, and approval stays with a human. You see every agent running alongside in the background before it works on its own.

Are you an AI startup?

No. IDC EDV has existed since 1997, has been ISO 9001 certified since 1999, serves over 10,000 customers and has two locations in Tyrol. The AI Unit is this company's AI unit, not a side project. Behind it is IT experience with real customer environments — and we use the agents we recommend ourselves, every day.

We answer more questions on our FAQ page.

// Manifesto

AI is not a project for someday. It is the relief you can get today — layer by layer, with local support, without overhead.