About us
The AI unit of IDC EDV
IDC AI Unit is not a start-up that has just discovered the word “AI”. We are the AI unit of an established Austrian IT company — with one goal: that technology actually works in your business instead of just sounding good.
Who we are
At home in the Tyrolean Oberland since 1997
IDC AI Unit is the AI unit of IDC EDV Handels- u. Dienstleistungs-Ges.m.b.H. — founded in 1997, headquartered in Imst with a second location in Innsbruck. We are one of the largest IT service providers in the Tyrolean Oberland, have been ISO 9001 certified since 1999 and serve more than 10,000 customers. The company is managed by Marvin Walch. That is the foundation the AI unit stands on: not a freshly founded experiment, but IT experience built up over decades.
For us, ISO 9001 certification since 1999 is not a sticker but the way we work: traceable workflows, documented processes, reliable quality. This is exactly the attitude we bring to our AI work. And because our two locations in Imst and Innsbruck keep us close to our customers, the path from conversation to implementation is short — in person, on site, in the same time zone and language.
How we work
We use everything ourselves before we recommend it
Our most important principle is both uncomfortable and simple: we recommend nothing that we do not use ourselves every day. The AI agents we talk about work in our own business — they sort through mailboxes, create drafts, compile reports and maintain systems. That is why we know not only the shiny side but also the pitfalls. And those are exactly what we tell you about.
It also means we do not promise percentages that nobody can deliver. Instead of talking about miracles, we show how an agent connects to a real workflow, where it genuinely takes work off your hands and where it does not (yet). A partner who is willing to say no is worth more in the end than one who sells you everything.
- EU hosting on our own infrastructure — no third-party CDNs, no detours through other clouds.
- Your data stays in your company. For us, data protection is the starting point, not a footnote.
- We work in line with the GDPR and raise the topic of works agreements on our own initiative.
- We are honest when AI is not (yet) the right way — sometimes a cleaned-up workflow is the better answer.
The people
Who is behind IDC AI Unit
With us, you work with people, not an anonymous hotline. A small, focused team — with a direct line to the company's management. From the very beginning, you talk to the same people who will later do the building — no handover from consulting to an anonymous implementation team.
Martin Markowski
IDC AI Unit
Dominic Schwärzler
IDC AI Unit
Marvin Walch
Management
The foundation
Five divisions, one company
The AI unit deliberately sits within an established IT company, not alongside it. When an AI agent needs to be connected to your systems, it is not strangers who meet your infrastructure, but people who have looked after such IT landscapes for years. This breadth is what our trust is anchored in: from surveying software to CAD licences, we have worked with demanding specialist fields and universities for years. These are the divisions we stand on:
IT Solutions
Servers, networks, Microsoft 365 — the engine room of real businesses
GEOSI Software
Surveying software; partner of TU Wien, TU Graz, University of Innsbruck, Leica, Topcon, Trimble
BricsCAD
More than 4,500 licences sold in German-speaking countries
Marketing
Visibility, website and campaigns from a single source
To be honest
Where we stand right now
Transparency also means openly stating where we stand — without sugar-coating:
We first spent months building and testing the AI unit in our own business. We are now delivering to our first customers — deliberately slowly and step by step, so that every rollout works. So far, our customers are very satisfied. We will publish the first customer testimonials here shortly; until then, we do not invent testimonials or case figures. If you are looking for an honest partner who would rather say what is still open than promise too much — then we are a good fit.
Frequently asked questions
In brief
Can you name reference customers?
Very soon. We are already delivering to our first customers — rolled out deliberately slowly — and so far they are very satisfied. We will publish their feedback as soon as they have agreed; you will not find testimonials or case figures here that do not exist. We are happy to tell you how the rollouts are going in the initial consultation.
Who is behind IDC AI Unit?
The company is managed by Marvin Walch; the AI unit is run by Martin Markowski and Dominic Schwärzler. From the very beginning, you talk to the same people who will later do the building — there is no handover to a team you have never met. The path from conversation to implementation is short: in person, on site, in the same time zone and language.
Are you an AI agency or an IT company?
Both — and that is the point. Since 1997, IDC EDV has been one of the largest IT service providers in the Tyrolean Oberland, has been ISO 9001 certified since 1999 and brings five business divisions together under one roof, including IT Solutions, the surveying software GEOSI and BricsCAD. Anyone who looks after real IT landscapes knows the places where AI projects fail.
What does “we use it ourselves” mean in practice?
That our own agents work every day before we recommend them to anyone. They sort through mailboxes, create drafts, compile reports and maintain systems — in live operation, with all the rough edges that come up along the way. We recommend nothing that we do not use ourselves every day, and we do not promise percentages that nobody can deliver.
What if AI is not the right approach for our problem at all?
Then we tell you. Part of how we work is being honest when AI is not (yet) the right way — even if it costs us business. We do not promise percentages that nobody can deliver. An initial consultation that ends with “not worth it” is a result too.
We answer more questions on our FAQ page.
Next step
Let's talk about your business.
A short initial consultation quickly shows whether we are a good fit — with no obligation at all.